Return and Refund Policy

Store Name: Nejema
Website: nejema.myshopify.com
Email: cahitsitki358@gmail.com
Phone: +1 (203)-511-1382
Business Address: 2900 Hawksdale Dr, Las Vegas, Nevada 89134, United States

At Nejema, we want every customer to feel confident when shopping with us. If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Window

We accept returns within 30 days from the date your order is delivered. Return requests made after 30 days may not be accepted.

Return Eligibility

To be eligible for a return, the item must be:

• In the same condition as received
• Unused, undamaged, and clean
• In its original packaging when possible
• Returned with all included accessories, parts, manuals, or documentation

We do not have final sale items. All products may be returned as long as they meet the return conditions above.

Free Return Shipping

Nejema provides free return shipping for eligible returns. Customers will not be charged for return shipping.

Once your return request is approved, we will provide instructions for sending the item back.

No Restocking Fee

We do not charge any restocking fees for returned items.

How to Start a Return

To request a return, please contact us at:

Email: cahitsitki358@gmail.com
Phone: +1 (203)-511-1382

Please include:

• Your full name
• Order number
• Email address used for the order
• Reason for return
• Photos of the product if the item arrived damaged or incorrect

Our customer support team will review your request and provide return instructions.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible so we can review the issue and provide a suitable solution.

Depending on the situation, we may offer a replacement, refund, or return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval status of your refund.

If approved, your refund will be issued to your original payment method. Please note that your bank or payment provider may take additional time to process and post the refund to your account.

Exchanges

If you would like to exchange an item, please contact us at cahitsitki358@gmail.com. We will guide you through the available options based on product availability.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. If the order has already been processed or shipped, you may need to wait until the item is delivered and then request a return.

Contact Information

For any questions about returns or refunds, please contact us:

Nejema
2900 Hawksdale Dr, Las Vegas, Nevada 89134, United States
Email: cahitsitki358@gmail.com
Phone: +1 (203)-511-1382